India’s Central Bureau of Investigation successfully dismantled a sophisticated transnational cybercriminal network that impersonated Microsoft technical support services, targeting vulnerable older adults primarily in Japan. The coordinated operation on May 28, 2025, involved raids across 19 locations throughout India, resulting in the arrest of six key operatives and the shutdown of two illegal call centers that served as the operational backbone for these fraudulent schemes. The cybercriminal enterprise utilized a complex ecosystem of malicious actors, including pop-up creators, search-engine optimizers, lead generators, and payment processors, all working in coordination to execute large-scale tech support fraud.

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