Banking on digital ID to reimagine the customer journey


Financial organisations need to be actively developing authentication identity verification systems that provide appropriate regulatory compliance and security at every stage of the customer journey.Security has traditionally focused on protecting the company’s laptop, network or payload. But now we have to look at the customer as the enterprise attack surface, says Matthew Moynahan, CEO of OneSpan.This means assuring the identity of non-customers making contact for the first time, right through to the point of closing an account. Each user should know that their associated data and transactions are secured appropriately.

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