Scaling Trust in Digital Commerce

The Challenge

The company’s growing e-commerce presence introduced new threat surfaces across applications, APIs, vendors, and data centers:

Frequent fraud attempts during checkout and refund processes
Exposed APIs connecting mobile apps, payment gateways, logistics platforms, and warehouse systems
Credential stuffing targeting customer accounts and loyalty programs
Pressure to comply with PCI-DSS, CERT-IN directives, and consumer protection regulations
Third-party integrations introduced blind spots in inventory sync and payment validation
Slow exposure validation, causing patching delays across multiple agile dev teams

The Invinsense Solution

To secure its high-volume transaction environment and ensure compliance, the retailer implemented a comprehensive cybersecurity program using the Invinsense platform.

Invinsense XDR: Unified Detection Across Shopping and Transaction Workflows

Invinsense XDR integrated with their front-end web apps, mobile apps, ERP systems, and payment APIs to detect and respond to threats across the transaction lifecycle.

Key Results:

62% drop in fraudulent checkout attempts (fake cards, test payments)
71% reduction in alert noise via ML-powered behavioral detection
3.2-minute average detection time for credential stuffing
Improved incident triage across security, dev, and fraud teams

Invinsense OXDR + CTEM: Securing APIs, Inventory Systems, and Vendor Integrations

A Continuous Threat Exposure Management (CTEM) program was established to help the e-commerce platform move from reactive patching to proactive risk reduction.

Scoping	Mapped 5,600+ digital assets, including product APIs, vendor onboarding portals, and fulfillment system links 22% of exposed surfaces were shadow APIs used during festive sale launches
Discovery	Discovered 190+ high-risk exposures including unauthenticated SKU endpoints and weakly encrypted payment webhooks Found expired authentication tokens used by dormant vendors
Prioritization	Focused on risks involving price manipulation, cart injection, and customer PII Applied threat modeling based on live attack simulations and business impact
Validation	Simulated inventory-based fraud attempts and discount abuse scenarios Replayed known threat actor patterns against returns management systems
Mobilization	Achieved 76% closure of validated risks within the first 30 days Integrated auto-remediation playbooks into CI/CD pipelines for API fixes and inventory syncing

Invinsense XDR+: Deception for Shopping Cart Traps and Loyalty Abuse Detection

Deception strategies were deployed using fake checkout flows, unused coupon generators, and decoy seller onboarding dashboards.

Outcomes:

5.8x higher attacker detection via decoy discount flows
Exposed two fraud groups targeting loyalty redemptions with automated scripts
Identified a pattern of pricing crawler bots imitating legitimate user agents
Reduced false positives in abuse detection by 68% through deception correlation

Invinsense GSOS: Streamlining Regulatory and Payment Compliance

GSOS helped the team standardize and report on security controls required by:

PCI-DSS for secure card handling and storage
CERT-IN reporting mandates for digital platforms
Consumer data protection under India’s Digital Personal Data Protection (DPDP) Act
Internal IT policies for vendor access and fraud analytics

CTEM Outcomes

4.4x faster vulnerability validation
3.6x improvement in patch success rate across dev pods
52% reduction in exposed shadow APIs within two sprints

Compliance Outcomes

91% alignment with regulatory control objectives
Audit preparation time reduced from 21 to 6 days
Compliance dashboard integrated with internal GRC workflows and partner contracts
Full mapping of security controls to 11 third-party systems

Executive Quote

“Invinsense helped us move from transactional cybersecurity to strategic risk reduction. It’s not just about detecting threats — it’s about eliminating them before they disrupt the business.”

Quantifiable Impact

Category	Improvement
Fraudulent Transaction Attempts	62%
Time to Detect Credential Attacks	to 3.2 minutes
Vulnerability Validation Speed	4.4x
Deception-Based Attacker Detection	5.8x
Regulatory Control Alignment	91%
Audit Readiness Cycle	from 21 to 6 days

Conclusion

For online retailers navigating high transaction volumes, seasonal traffic spikes, and stringent compliance standards, digital trust is essential. This e-commerce leader used Invinsense to transform its security from reactive response to proactive exposure management, protecting customers, partners, and revenue — even during the busiest sales days.