On April 21, 2025, British retailer Marks & Spencer (M&S) suffered a significant ransomware attack, leading to the suspension of online orders and disruption of services like contactless payments and click-and-collect. Employees resorted to using personal devices due to compromised systems, and internal communications shifted from Microsoft Teams to WhatsApp. The hacker group DragonForce claimed responsibility, with links to the Scattered Spider gang. Recovery efforts are ongoing, with expectations that full restoration may take several months.

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